Xactimate offers three certification levels that progressively cover the platform’s depth. For restoration operators staffing an estimating function, knowing which level each role actually needs is the difference between an over-trained team that costs too much and an under-trained team that produces inconsistent estimates. This guide breaks down what each level covers, what it costs, and how to think about certification across roles.
For broader context on how Xactimate fits into restoration operations, see our restoration pricing and estimating master guide.
Level 1 — Fundamentals
Level 1 covers foundational use of Xactimate: navigation, project setup, creating estimates, adding line items, and basic sketching. For restoration teams, Level 1 is the right baseline for anyone who touches an estimate — field techs, project managers who review estimates, and ownership who needs to read estimates intelligently.
Level 2 — Proficiency / Power User
Level 2 goes deeper into complex sketching, custom price lists, advanced reporting, and platform-level configuration. For most restoration companies, Level 2 should be the standard for senior estimators, project managers responsible for estimate sign-off, and anyone who configures price lists or custom rules.
Level 3 — Mastery
Level 3 is reserved for the most complex scopes — appropriate for veteran insurance adjusters with years of field experience. For most restoration companies, Level 3 is overkill except for large-loss commercial work, TPA program subcontractors with audit responsibilities, or third-party estimating services.
What the Exams Look Like
Each level requires passing a Verisk exam with a 70 percent passing score. A current Xactimate license is required. Certification is valid for two years before renewal.
What Certification Costs
Third-party providers commonly offer combined Level 1 and Level 2 training around $650, with regional variation. Verisk also offers training and exam options directly. Group rates and restoration-specific customization often beat ad hoc individual training.
Recommended Certification Map
- Field techs and admin — Level 1 baseline, refreshed every two years
- Senior estimators and PMs — Level 2 standard, refreshed every two years
- Lead estimator / estimating manager — Level 2 minimum, Level 3 if handling large-loss commercial
- Owner / executive — Level 1 understanding to read and review estimates
Related: The Restoration hub · Complete Restoration Operations Kit · Water damage pricing.
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