Metro Parks Tacoma is not City of Tacoma Parks inside 311. Different agency, different phone. Last checked August 29, 2026. Pool grids change by season. Center hours below are the July 1, 2026 set.
Customer service
Parks Tacoma HQ: 4702 S. 19th Street, Tacoma, WA 98405
Customer service: (253) 305-1030 — Monday–Friday 8:00 a.m.–5:30 p.m.
Financial assistance on a pass: same number; processing about three business days.
Refunds on programs: (253) 305-1022
Site: parkstacoma.gov · Customer page: Customer service
Community centers (from July 1, 2026)
Official notice: Community center hours. All four centers closed Sunday.
- Center at Norpoint — Mon–Thu 5:30 a.m.–8 p.m. · Fri 5:30 a.m.–7 p.m. · Sat 8 a.m.–2 p.m.
- Eastside Community Center — Mon–Fri 8 a.m.–8 p.m. · Sat 9 a.m.–3 p.m. · (253) 404-3990 · 1721 E. 56th St.
- People’s Center — Mon–Fri 8 a.m.–7 p.m. · Sat 9 a.m.–2 p.m. · (253) 404-3915 · 1602 MLK Jr Way
- STAR Center — Mon–Fri 9 a.m.–8 p.m. · Sat 9 a.m.–2 p.m.
Pools
Indoor pools closed Sundays under the same budget change. Outdoor pools are the Sunday option in season. Lap and lesson blocks are not the same as the building hours — open the current PDF on the center page before you put a suit in the bag.
Park list and landscape: Parks in Tacoma guide.