Inspired by Bodhi (@irentdumpsters). Original post: the questions your phone reps answer are the blog posts. This is a new Tygart article for restoration contractors. We kept the mechanism, added first-party field knowledge, and did not reprint the thread.
The original list was plumber and roofer questions: water-heater cost in Boca, how long a roof lasts in South Florida, fence permits in Palm Beach County. Those are searches. Company picnic posts are not.
Sit with the night board for one week and you already have the restoration calendar.
- How long before mold after a flood?
- What is Category 3 water?
- Will insurance cover a sewage backup?
- Do I call the carrier before I call you?
- How fast can a crew be in this zip at 11 p.m.?
- Can I stay in the house during dry-out?
- What do you do with wet furniture?
- Who pays if the hidden leak started last month?
Each of those is a page with a direct answer, a local photo, IICRC language where it belongs, and a tap-to-call line. That is content that can rank for the question the homeowner is typing while the carpet is wet.
Rule: if the CSR has not been asked it this month, it is not a post. If they have been asked it three times, it is a service-page FAQ or a standalone article this week.
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