Tag: Claude AI

  • How to Index Business Files Into a Local Vector Database and Query Them With Claude

    How to Index Business Files Into a Local Vector Database and Query Them With Claude

    Last refreshed: August 2026

    A local vector database Claude setup — indexed with your business documents, contracts, SOPs, client notes, and invoices — gives back the operational time lost to hunting through folders. The right answer appears in seconds, without any of those documents leaving the machine.

    This is the full build: architecture, tools, working code, what performs well in production, what breaks, and whether the ROI justifies the setup time.


    What Problem This Solves

    The problem isn’t that the documents don’t exist. It’s that finding the right one — the specific contract clause, the pricing from eight months ago, the onboarding SOP for a client — takes longer than it should, and normal search doesn’t solve it.

    File search matches keywords. It doesn’t understand that “what did we agree on for payment timing” and “net 30” are the same thing. A retrieval-augmented setup solves the semantic gap: the vector database finds relevant sections by meaning, Claude synthesizes them into a direct answer.

    The use cases where this setup pays for itself:

    • Contract and clause lookup — “What are the payment terms in the Acme agreement?” in 4 seconds vs. 3 minutes of folder navigation
    • SOP retrieval — “What’s our onboarding process for new social media clients?” surfaces the relevant runbook section directly
    • Client history — “What scope did we quote [client] last spring?” retrieves the invoice or email thread
    • Cross-document synthesis — “What are the termination clauses across all active client contracts?” — something no file search can do

    The Architecture

    The stack is ChromaDB for local vector storage, Nomic Embed for on-device embeddings via Ollama, LlamaIndex for document ingestion, and Claude Sonnet via API for the reasoning step — all files stay local, Claude only sees the retrieved chunks.

    ComponentToolWhy
    Vector databaseChromaDB (local)Free, runs on-device, persistent to disk
    Embedding modelNomic Embed via OllamaOpen-source, 8K context, no external calls
    Ingestion layerLlamaIndexHandles PDF, DOCX, MD, TXT, CSV natively
    Retrieval layerPython (custom)Readable and modifiable as needs evolve
    Reasoning layerClaude Sonnet APIMaterially better synthesis than local models
    InterfaceCLIMost queries don’t need a UI

    Why local for the vector database: The documents never leave the machine. Claude receives only the retrieved chunks — not the full corpus. For contracts, financial records, and internal communications, this is the right boundary.

    Why Claude for reasoning and not a local model: Local models (Llama 3, Mistral) handle the retrieval step comparably. They don’t handle synthesis comparably — reading five contract sections and returning a coherent, accurate answer is where Claude’s API cost is earned.


    What to Index

    Start with the 50 most-referenced documents. Get the workflow running and verified before expanding to the full corpus.

    File types that index well:

    • Contracts and agreements (PDF, DOCX)
    • Internal SOPs and runbooks (MD, DOCX)
    • Client notes and meeting logs (MD, TXT)
    • Invoices and financial records (PDF, CSV)
    • Email threads exported from Gmail (EML, TXT)

    Organize before indexing. File names and folder paths become metadata attached to each chunk. A consistent folder structure takes an hour to set up and improves retrieval quality throughout:

    /business-knowledge/
      /clients/
      /contracts/
      /operations/
      /finance/
      /communications/
      /reference/
    

    Poorly named files produce confusing retrieval results. The index is only as organized as the source files.


    Building the System

    Step 1: Install the stack

    # Ollama for local embedding
    brew install ollama
    ollama pull nomic-embed-text
    
    # Python dependencies
    pip install chromadb llama-index llama-index-embeddings-ollama anthropic
    

    Step 2: Ingest and index

    from llama_index.core import SimpleDirectoryReader, VectorStoreIndex
    from llama_index.embeddings.ollama import OllamaEmbedding
    from llama_index.vector_stores.chroma import ChromaVectorStore
    import chromadb
    
    embed_model = OllamaEmbedding(model_name="nomic-embed-text")
    
    chroma_client = chromadb.PersistentClient(path="./chroma_db")
    chroma_collection = chroma_client.get_or_create_collection("business_knowledge")
    vector_store = ChromaVectorStore(chroma_collection=chroma_collection)
    
    documents = SimpleDirectoryReader("./business-knowledge", recursive=True).load_data()
    index = VectorStoreIndex.from_documents(
        documents,
        embed_model=embed_model,
        vector_store=vector_store
    )
    
    print(f"Indexed {len(documents)} documents")
    

    500 files on an M2 MacBook Pro takes approximately 20–25 minutes. The index persists to disk — this runs once, then incrementally as files change.

    Step 3: Build retrieval and reasoning

    import anthropic
    
    def query_business_knowledge(question: str, top_k: int = 5) -> str:
        retriever = index.as_retriever(similarity_top_k=top_k)
        nodes = retriever.retrieve(question)
    
        context = "\n\n---\n\n".join([
            f"Source: {node.metadata.get('file_name', 'unknown')}\n{node.text}"
            for node in nodes
        ])
    
        client = anthropic.Anthropic()
        response = client.messages.create(
            model="claude-sonnet-4-6",
            max_tokens=1000,
            messages=[{
                "role": "user",
                "content": f"""Answer this question using only the provided business documents.
    If the answer isn't in the documents, say so clearly. Always cite the source file.
    
    Question: {question}
    
    Documents:
    {context}"""
            }]
        )
    
        return response.content[0].text
    
    print(query_business_knowledge("What are the payment terms in the Acme contract?"))
    

    Always include source attribution in the prompt. When an answer returns, the source file name makes verification fast.


    What Works Well in Production

    Cross-document synthesis is the capability that justifies this over standard search — querying across hundreds of files simultaneously to find patterns, compare terms, or surface a specific clause is something no file search does.

    Where the system consistently delivers:

    Contract and clause lookup: Specific clause retrieval across a full contract library. Synthesis across multiple contracts simultaneously (termination terms, payment terms, liability caps) returns a summary across all of them at once.

    SOP and runbook retrieval: Operational questions answered directly from internal documentation. Works best when SOPs are written in complete sentences rather than bullet fragments — the retrieval quality reflects the writing quality.

    Client history: Invoice amounts, quoted scopes, prior project notes. Email threads sometimes split across chunks in ways that lose context — use the result as a pointer to the source document, then verify.

    Cross-document pattern finding: “What are the common liability terms across our contracts?” — synthesizes across every indexed contract in one response. No file search tool does this.


    What Breaks

    The index is only as current as the last re-index. The most common production failure is stale data — documents updated after the last index run return old answers.

    Stale index: Build re-indexing into the workflow immediately. Schedule it weekly, or trigger it automatically when files are modified. Documents that change and don’t get re-indexed are the biggest reliability risk.

    Top-k ceiling: Retrieval returns the top-k chunks (default 5). A question whose complete answer requires synthesizing 20 documents gets a partial answer. Increase top_k for broad synthesis questions — at the cost of slightly more API token usage.

    Numerical calculations: The system finds financial documents reliably. It should not be trusted to calculate totals across extracted text. Use it to surface the right source documents; do the arithmetic elsewhere.

    Documentation debt: The index reveals gaps in internal documentation. SOPs written in ambiguous shorthand, contracts with undefined terms, emails with unclear context — all produce lower quality retrieval. The index reflects the quality of the underlying documents.


    Chunk Size

    512 tokens with 50-token overlap is the right starting point for mixed document types.

    Adjust based on document type:

    • Contracts (dense, long): 512–768 tokens, 100-token overlap
    • SOPs (structured, modular): 256–512 tokens, 50-token overlap
    • Emails (short, conversational): 256 tokens, 25-token overlap
    • Financial records (tabular): Parse as structured data where possible; plain text chunking loses table relationships

    Metadata Filtering at Scale

    Once the corpus exceeds ~200 files, adding metadata to chunks and filtering at query time significantly improves precision.

    # Tag at ingestion
    documents = SimpleDirectoryReader(
        "./business-knowledge",
        recursive=True,
        file_metadata=lambda filepath: {
            "document_type": filepath.split("/")[2],
            "client": filepath.split("/")[3] if len(filepath.split("/")) > 3 else "internal"
        }
    ).load_data()
    
    # Filter at retrieval
    retriever = index.as_retriever(
        similarity_top_k=5,
        filters={"document_type": "contracts"}
    )
    

    “What are our SOPs for [client]?” filtered to that client’s folder returns meaningfully more accurate results than querying the full corpus.


    ROI

    Setup takes roughly one full day. At 25 minutes saved per week on document lookups, break-even is approximately 6–8 weeks.

    ItemCost
    Setup time~8 hours
    ChromaDBFree
    Nomic Embed (Ollama)Free
    Claude Sonnet API per query~$0.003
    Monthly at 50 queries/week~$0.60
    Weekly time saved~25 minutes
    Break-even~7 weeks

    The less quantifiable return: operational confidence. Questions that previously required folder-hunting get answered in seconds. That reduces the cognitive overhead of running a multi-client operation and changes how quickly decisions get made.


    Frequently Asked Questions

    Does this send business documents to Anthropic?

    No. The vector database and embedding model run locally. Claude receives only the retrieved chunks — small sections of relevant documents — not the full corpus. For zero external calls, replace Claude with a local model, though synthesis quality will be lower.

    What file types are supported?

    LlamaIndex handles PDF, DOCX, TXT, MD, CSV, EML, and HTML natively. Other formats need conversion to plain text first.

    How long does indexing take?

    Approximately 20–25 minutes for 500 files on an M2 MacBook Pro. Subsequent re-indexing processes only changed or new files and takes a few minutes.

    What is a vector database?

    A vector database stores documents as numerical representations (embeddings) that encode meaning, not just keywords. This allows semantic search — finding relevant contract sections from a natural-language question, even when the exact words don’t match.

    Can a local model replace Claude?

    es — swap the API call for an Ollama-hosted model. Retrieval quality is comparable. Synthesis quality on complex multi-document questions is noticeably lower on current local models.

    What chunk size should be used?

    512 tokens with 50-token overlap is the right default for mixed document types. Adjust for document type: larger for dense contracts, smaller for short emails.


    What to Read Next

    Anthropic Console: API Keys and the Workbench

     Claude AI Pricing — All Plans and API Rates 

    Claude API Model IDs and Strings 

    History of Anthropic

  • Restoration CRM Prompt Library — Claude Skill

    Restoration CRM Prompt Library — Claude Skill

    Restoration CRM Prompt Library — Claude Skill

    $19

    Delivered by email after checkout.

    Buy Now →

    Secure checkout via Square — all major cards accepted

    You can copy this library and do it yourself. The full article is already live. Paste a prompt into claude.ai, fill the brackets, edit the draft, send it. Buy Now is the packaged Claude Skill so the library lives in the project instead of a browser tab.

    The live article (do not treat this page as a replacement): AI-Assisted Email Drafting for Restoration Companies: A Claude Prompt Library.

    Who it is for: anyone at the company who writes emails. Owner, office manager, whoever runs the CRM touch calendar. No technical background. A free Claude account at claude.ai is enough. No API key. No code.

    The workflow

    1. Go to claude.ai. Create a free account if you need one.
    2. Open a new conversation.
    3. Paste a prompt. Fill the bracketed fields with real information.
    4. Claude drafts the email.
    5. Review it. Edit anything that does not sound like you. Copy it into your email platform.

    That is the entire workflow. Specific beats generic. “Write a hiring email for a restoration company” is weak. “Write a hiring email for a 12-person water and fire restoration company in Tacoma, WA that’s been in business for eight years and is known for fast response times and honest communication with insurance adjusters” is usable.

    Strategy lives in Your CRM Is Not a Lead Database. Timing lives in The 12-Month Outreach Calendar. This library is the words.

    Prompt 1: Hiring email, homeowner version

    I run [company name], a [type] restoration company in [city, state]. We’ve been in business [X] years and are known for [one or two specific things your company does well]. We currently have [number] employees and serve the [geographic area] area.
    
    I need to write a short, plain-text email to past homeowner clients who we’ve done [water damage / fire damage / mold / storm] work for. We’re currently hiring for [job title]. The goal of the email is to ask if they know anyone — family, friends, people in the trades — who might be a great fit for a company like ours. We want to reach out to trusted contacts before posting the job publicly.
    
    Tone: Personal and warm, like a note from a real person. Not corporate, not salesy. The recipient should feel like we remembered them and value their opinion specifically.
    
    Requirements: Under 150 words. Plain text (no HTML). Sign it from [owner first name] at [company name]. Include a phone number as the only contact info. No subject line needed — just the body.

    Prompt 2: Hiring email, insurance adjuster version

    I run [company name], a restoration company in [city, state]. I need to write a short email to insurance adjusters I’ve worked with on claims. We’re hiring a [job title].
    
    The tone should be collegial — peer to peer, professional but not formal. We want to reach out to trusted colleagues before posting publicly, and we’d appreciate any recommendations they might have. Keep it under 120 words. Plain text. From [owner name]. Include phone number.
    
    Do not use any of these phrases: “I hope this email finds you well,” “I wanted to reach out,” “touch base,” “circle back,” or “leverage.” Write it how a real contractor would talk to an adjuster they’ve worked with for years.

    Prompt 3: Vendor ask (specialty sub search)

    Write a short email from a restoration company owner to their contact database asking if anyone knows a reliable [trade type — e.g., drywall sub, flooring contractor, HVAC tech] in [city/region]. We have a larger project coming up and want to find a quality sub through our network before going the cold-search route.
    
    Context about our company: [2–3 sentences about your company — size, how long you’ve been in business, your service area]. The recipients are a mix of past homeowner clients, insurance industry contacts, and trade partners.
    
    Tone: Casual and direct. Like asking a trusted colleague. Under 100 words. Plain text. From [owner name]. Phone number only.
    
    Optional addition: Add one sentence at the end that invites the recipient to reach out directly if the description matches their own business.

    Prompt 4: Seasonal safety email (winter freeze)

    I run a water damage restoration company in [city, state]. I want to send a helpful, non-promotional email to past homeowner clients before freeze season. The goal is to give them genuinely useful information about preventing the kind of water damage we see most commonly in [our region] in winter.
    
    Specific things to cover: [list 3–4 real things relevant to your region]. These should be specific to [region] winters, not generic national advice.
    
    Tone: Knowledgeable and helpful, like a trusted expert checking in on a neighbor. No sales pitch, no CTA other than “if you have questions, we’re here.” Under 200 words. Include a link placeholder for [blog post URL] if they want to read more. From [owner name].

    The rest of the library (on the live article)

    Prompts 5–9 are on the live page. Use that URL. Do not treat this SKU page as a rewrite of that article.

    • Prompt 5: Post-storm check-in to past homeowners. Warm, community-focused, not a pitch. Under 120 words.
    • Prompt 6: Company anniversary or milestone. Thank the people who have been part of the journey. No CTA. No offer. Under 175 words.
    • Prompt 7: Brand-voice rewrite. Paste two real emails you have sent, then the draft, and ask Claude to make it sound like you.
    • Prompt 8: Eight subject-line options. Personal, no click-bait, no exclamation points, no “Quick question for you!”
    • Prompt 9: Batch personalization. CSV of past clients. One opening sentence per row that references job type and, if the job is older than 18 months, that it has been a while. Up to 20 rows at a time.

    Full text: tygartmedia.com/restoration-crm-claude-prompt-library.

    How to get better drafts

    • Name the phrases you do not want: “I hope this finds you well,” “reaching out,” “touch base,” “leverage.”
    • Give two sentences of real company context. History, reputation, service area, typical client.
    • Iterate in the same conversation. “Good, but make it shorter.” Do not start a new chat for every revision.
    • Ask for three versions: shorter, more formal, more casual.
    • Review everything before it sends. Claude will sometimes assume details you did not provide.

    A free claude.ai account is enough for a full annual campaign calendar. Claude Pro is not required for this use case. Store the filled-in prompts in Notion so you are not hunting them before each send. Using AI to draft is fine if you review and approve every email. The relationship still has to be yours.

    If you want the packaged skill

    The method and the live article are free to use. Buy Now is the Claude Skill package, delivered by email after checkout, so the library is installed instead of copy-pasted from the article each time. Same Square button at the top of this page.

    Related: Front door: Complete Restoration Operations Kit ($97). Stack: The Restoration.

  • AI for Water Damage Restoration — 4 Claude Skills

    AI for Water Damage Restoration — 4 Claude Skills

    AI for Water Damage Restoration — 4 Claude Skills

    $29

    Delivered by email after checkout.

    Buy Now →

    Secure checkout via Square — all major cards accepted

    You can copy these four skills and do it yourself. Paste each block into Claude Project Instructions. Use them on the next water call. Buy Now is the packaged zip / install so the project is already built when the phone rings at 2 a.m.

    Water damage restoration is a 24/7 business. The company that communicates fastest and clearest wins the job. Between emergency calls, adjuster coordination, and anxious homeowners, Claude takes the writing load off the operations team.

    How to use this

    • Claude Skills go into Claude Project Instructions.
    • Prompts work in any Claude conversation.
    • Tell it Category and Class, ETA, and what the homeowner has already been told. Vague input makes vague output.

    Create a Claude Project. Paste the skill. Answer what it asks. Review every text and letter before it sends. This is a writing assistant, not a substitute for IICRC S500 or your certified judgment.

    Skill 1: Emergency Response and Homeowner Communication Writer

    Drafts the rapid-response communications that set expectations, reduce panic, and document the first 24 hours of a loss.

    Paste into Claude Project Instructions:

    You are an emergency response communication assistant for a water damage restoration company.
    
    When I describe an active loss, produce:
    
    FIRST CONTACT (phone follow-up text): We're on our way. ETA, who's coming, what to do right now. Under 100 words. Fast and reassuring.
    
    ON-SITE FINDINGS SUMMARY: What we found, what we're doing right now, what happens next. Plain English. Under 150 words. Send within the first hour.
    
    24-HOUR UPDATE: Moisture readings summary (plain language, not numbers), drying equipment placed, expected drying timeline, what the homeowner needs to do. Under 175 words.
    
    DAILY MOISTURE UPDATE: Progress, anything notable, adjusted timeline if needed. Under 100 words.
    
    EQUIPMENT REMOVAL NOTICE: Drying is complete. What was achieved. What happens next (demo, rebuild, clearance). Under 100 words.
    
    Tone: fast, expert, calm. In a water emergency, the restoration company that communicates well becomes the trusted partner for everything that follows.

    Example prompt: “Write a text message to send to a homeowner who just called our emergency line. We’re dispatching a crew. ETA is [X] hours. What they should do right now to minimize damage. Under 120 characters if possible.”

    Example prompt: “A homeowner has a Category 3 sewage backup in their basement. Write a plain-English explanation of what that means for health and safety, why we have to treat it differently than clean water, and what the remediation process involves. Honest without being terrifying. Under 175 words.”

    Skill 2: Insurance Adjuster Communication Writer

    Produces the mitigation documentation, photo narrative summaries, and supplement requests that keep claims moving.

    Paste into Claude Project Instructions:

    You are an insurance documentation assistant for a water damage restoration company.
    
    When I describe a water loss and our scope, produce:
    
    MITIGATION SUMMARY: What was found, Category and Class of water loss, what was done and why, equipment placed, drying standard referenced (IICRC S500). Technical but clear. Under 300 words.
    
    PHOTO NARRATIVE: Written descriptions for the documentation photo sequence — each photo type with a one-sentence caption template I can use. Organized by area.
    
    SUPPLEMENT REQUEST: What was found during mitigation that wasn't visible initially. Itemized, with rationale. Professional and factual.
    
    DELAY JUSTIFICATION: When we need to proceed before adjuster approval for health/safety reasons. Documented, professional, covers our position.
    
    ADJUSTER FOLLOW-UP: Professional check-in when we haven't heard back. States what we're waiting on and impact on the homeowner.
    
    Always: factual, documented, professional. Supplement disputes are resolved through evidence.

    Example prompt: “The insurance carrier is disputing the replacement value of [item type] damaged in the loss. Write a professional response that documents the basis for our valuation and requests reconsideration. Factual, not emotional. Under 150 words.”

    Skill 3: Contents and Rebuild Communication Writer

    Handles pack-out, demo scope, rebuild timeline, and walkthrough communications after the drying phase.

    Paste into Claude Project Instructions:

    You are a project communication assistant for a water damage restoration company.
    
    When I describe a post-mitigation situation, draft:
    
    CONTENTS PACK-OUT NOTICE: We need to move and protect contents. What happens, where things go, how the inventory process works, when they get it back. Reassuring and specific. Under 150 words.
    
    DEMO SCOPE EXPLANATION: What needs to come out, why, and what the space will look like during the work. Plain English. Under 150 words.
    
    REBUILD TIMELINE: What the reconstruction process involves, who does what, realistic timeline with caveat for material lead times and permits. Under 200 words.
    
    COMPLETION WALKTHROUGH GUIDE: What to inspect at final walkthrough, how to note punch list items, our warranty terms, how to reach us. Professional close.
    
    INSURER REBUILD UPDATE: Progress report for the carrier on reconstruction. Factual, organized by trade, with current completion percentage.
    
    Ask me: scope, timeline, any notable complications, what the homeowner has been told.

    Give it the real scope and what the homeowner has already heard. Do not let it invent a timeline you cannot keep.

    Skill 4: Referral Network and Emergency Preparedness Content

    Drafts plumber, roofer, and property manager outreach, plus the educational notes that put you first in the phone when water hits.

    Paste into Claude Project Instructions:

    You are a referral and content assistant for a water damage restoration company.
    
    When I describe an outreach or content need, produce:
    
    PLUMBER/ROOFER OUTREACH: We're a trusted restoration partner. How the relationship works, what we provide their clients, how referrals work. Peer-to-peer. Under 100 words.
    
    PROPERTY MANAGER OUTREACH: 24/7 emergency response, direct insurance billing, fast documentation for their records. What makes us the right call at 2am. Under 100 words.
    
    EMERGENCY PREPAREDNESS CONTENT (blog, 400 words): What homeowners should do in the first hour of a water emergency. Step by step. Practical. Ends with when to call a professional.
    
    STORM RESPONSE POST: After a weather event. What to watch for. When to call. Urgent but not alarmist. Under 100 words. Timely.
    
    Ask me: audience, loss type if specific, geographic area, any credential to reference.

    Example prompt: “Write an outreach email to a real estate agent in [city] about our water damage restoration services for transactions where damage is discovered during inspection. Cover our speed, documentation quality, and experience working within real estate timelines. Under 120 words.”

    Optional: Books for Bots

    Upload to a Claude Project if you write them:

    • Company Context Sheet: name, service area, certifications (IICRC WRT, ASD, FSRT), equipment inventory, communication approach.
    • Water Loss Categories and Classes in Plain English: how you explain Category 1/2/3 and Class 1–4 drying to homeowners and adjusters.
    • Insurance Communication Standards: documentation standards, supplement philosophy, coverage disputes.

    If you want the packaged files

    The four skills are on this page. Buy Now is the packaged zip / install, delivered by email after checkout, so the Project Instructions are ready when the next water call comes in. Same Square button at the top of this page.

    Related: Front door: Complete Restoration Operations Kit ($97). Stack: The Restoration.

  • AI for Restoration Contractors — 4 Claude Skills

    AI for Restoration Contractors — 4 Claude Skills

    AI for Restoration Contractors — 4 Claude Skills

    $29

    Delivered by email after checkout.

    Buy Now →

    Secure checkout via Square — all major cards accepted

    You can copy these four skills and do it yourself. Paste each block into Claude Project Instructions. Run the prompts on real jobs. Buy Now is the packaged zip / install so you are not rebuilding the project from a blank page every time.

    Restoration contractors work in high-stress, high-documentation environments. Every job involves insurance adjusters, anxious homeowners, subcontractors, and a paper trail that has to be clean. Claude handles the communication and documentation layer so you can focus on the work.

    How to use this

    • Claude Skills go into Claude Project Instructions.
    • Prompts work in any Claude conversation.
    • The more specific you are (city, certs, loss type, claim number), the less generic the draft.

    Create a Claude Project. Paste one skill (or all four) into Project Instructions. Start a chat. Answer the questions the skill asks. Review every draft before it leaves your shop.

    Skill 1: Scope of Work Narrative Writer

    Turns line-item Xactimate output or field notes into a plain-English narrative that adjusters can approve faster and homeowners can actually understand.

    Paste into Claude Project Instructions:

    You are a scope of work narrative writer for a restoration contractor.
    
    When I give you field notes, Xactimate line items, or a job description, produce:
    
    1. ADJUSTER NARRATIVE: Technical, specific, organized by trade sequence. Explains the scope and why each line item is justified. References industry standards where appropriate (IICRC, Xactimate pricing). Professional and precise.
    
    2. HOMEOWNER SUMMARY: Plain English. What happened, what we found, what we're doing, and what the end result will look like. No jargon. Under 200 words.
    
    3. PHOTO CAPTION TEMPLATES: For each category of work, a one-sentence caption template I can use for documentation photos.
    
    Flag anything that may need engineering or industrial hygienist sign-off.
    
    Ask me: loss type, affected areas, scope summary, trade sequence.

    Example prompt: “The adjuster denied [line item] on claim [number] for [reason given]. Our position is [your argument]. Write a professional supplement request that makes our case with supporting rationale. Factual, no emotion, references [standard/code/pricing guide] if applicable.”

    Example prompt: “Write a project completion letter for a [loss type] restoration at [property type]. The job is done, here’s what was completed [I’ll provide details], here’s the warranty, and here’s how to reach us. Professional, warm, closes the loop.”

    Skill 2: Insurance Communication Writer

    Drafts supplement requests, coverage dispute letters, and delay notifications to adjusters. Professional, factual, documented.

    Paste into Claude Project Instructions:

    You are an insurance communication assistant for a restoration contractor.
    
    When I describe an insurance situation, produce the appropriate document:
    
    SUPPLEMENT REQUEST: Itemized, justified, references industry standards and local pricing. Professional tone — collaborative not adversarial.
    
    COVERAGE DISPUTE: Factual, specific, cites policy language I provide. Requests reconsideration professionally. Never threatening.
    
    DELAY NOTIFICATION: Documents the cause of delay (material lead times, weather, permit wait), sets new timeline expectations, protects us contractually.
    
    ADJUSTER FOLLOW-UP: Professional check-in when we haven't heard back. States what we're waiting on and the impact on the homeowner's timeline.
    
    Always: factual, documented, professional. Restoration disputes are resolved through evidence and professionalism, not pressure.
    
    Ask me: claim number, situation, what we want to accomplish.

    Example prompt: same supplement-fight prompt as above, with the claim number and the denied line filled in. Keep it factual.

    Skill 3: Homeowner Communication Writer

    Drafts project updates, delay notifications, scope-change explanations, and final walkthrough summaries. Restoration homeowners are stressed. Every message should reduce anxiety and build trust.

    Paste into Claude Project Instructions:

    You are a homeowner communication assistant for a restoration contractor.
    
    Restoration homeowners are stressed. Their house is damaged, they're dealing with insurance, and they don't understand the process. Every communication should reduce anxiety and build trust.
    
    When I describe a situation, draft the appropriate message:
    
    PROJECT UPDATE: What was completed this week, what happens next, any decisions the homeowner needs to make.
    
    DELAY NOTIFICATION: What's causing the delay, how long, what we're doing to minimize it. Be honest — homeowners handle truth better than surprises.
    
    SCOPE CHANGE: What changed, why, and what it means for timeline and cost (if any). Get their acknowledgment documented.
    
    FINAL WALKTHROUGH SUMMARY: What was completed, what they should inspect, how to reach us if anything comes up, and warranty information.
    
    Tone: calm, competent, human. You are the expert. Help them feel in good hands.

    Example prompt: “A homeowner is frustrated because [situation]. They’re calling daily and [specific complaint]. Write an email that acknowledges their frustration, explains where we are and why, and sets clear expectations for the next communication. Calm and professional.”

    Skill 4: Trade Partner and Referral Communication

    Drafts the relationship-building notes that turn plumbers, roofers, and realtors into people who call you first.

    Paste into Claude Project Instructions:

    You are a referral relationship assistant for a restoration contractor.
    
    Restoration companies live on referral networks — plumbers, roofers, realtors, property managers, and insurance agents who call you first when they find damage.
    
    When I describe a relationship I want to build or maintain, draft:
    
    FIRST OUTREACH: Introduce us as a resource, not a vendor. What we do, how we make their clients look good, how to reach us. Under 100 words.
    
    FOLLOW-UP: After we've worked a referral together — thank the source, share the outcome (without violating client privacy), keep the door open for next time.
    
    ANNUAL TOUCHPOINT: Stay top of mind without being annoying. Something useful (tip, resource, seasonal heads-up). Under 75 words.
    
    EMERGENCY ALERT: When we have immediate capacity for a specific loss type. Short, direct, actionable.
    
    Tone: peer-to-peer, trade professional. We're all in the business of taking care of people's homes.

    Example prompt: “Write an outreach email to a real estate agent in [city] introducing our restoration company. We want to be their first call when a transaction uncovers damage. Under 120 words. No sales pitch. Just making ourselves useful.”

    Optional: Books for Bots

    These are PDFs you upload to a Claude Project so Claude reads them in every conversation. The source list:

    • Company Context Sheet: company name, service area, certifications (IICRC, RIA), loss types, equipment, communication standards.
    • Loss Type Reference: your standard approach to water, fire, mold, storm, biohazard. Process, typical timeline, what homeowners need to know at each stage.
    • Adjuster Communication Standards: tone, documentation standards, supplement philosophy, how you handle disputes.

    Write those three docs yourself if you want. Keep them short and true.

    If you want the packaged files

    The method is on this page. Buy Now is the packaged zip / install of the four skills, delivered by email after checkout, so you drop them into a Claude Project instead of retyping. Same Square button at the top of this page.

    Related: Front door: Complete Restoration Operations Kit ($97). Stack: The Restoration.

  • Restoration Leadership Toolkit — Claude Edition

    Restoration Leadership Toolkit — Claude Edition

    Restoration Leadership Toolkit — Claude Edition

    $197

    Delivered by email after checkout.

    Buy Now →

    Secure checkout via Square — all major cards accepted

    You can copy this method and do it yourself. Run the interviews. Score your own bench. Write your own 90-day plan to get out of the truck. Buy Now is the packaged zip: the plugin, ten skill folders, and the install so you are not building the coaching loop from a blank chat.

    This is the AI companion to the Restoration Leadership Toolkit. A restoration owner attaches it to their own Claude. restoration-setup interviews them. Then nine leadership skills coach from doer to leader, using their team, their roles, and their pain points.

    What it is

    A 9-skill Claude plugin plus a shared setup skill. Install into Claude Code, the Claude Desktop app, or Cowork. Setup writes a company-profile.md. Every leadership skill reads it. If you already ran setup from the Operations Kit, it reuses the same profile. One profile powers both.

    You need any Claude that supports Skills / Plugins.

    The skills

    1. restoration-setup. Say “Set up the kit.” Interview plus customize. Shared with the Ops kit.
    2. delegation-1-3-1. Say “Help me delegate this.” Convert an escalated question into one issue, three options, one recommendation. That is the handoff. The person who brought you the problem comes back with a recommendation, not a question.
    3. owner-bottleneck-assessment. Say “Where am I the bottleneck?” A scored self-assessment. Names the top places the company still depends on you.
    4. succession-5ds-checklist. Say “Am I exposed if something happens to me?” Death, Divorce, Disease, Drugs, Departure. Your exposure, plus what to shore up.
    5. accountability-planner. Say “I have a hard conversation to plan.” Structured plan: the issue, the change, the expectation, the consequence. Outputs a script plus a 30-day follow-up.
    6. leadership-readiness-checklist. Say “Is my team ready to lead?” Assess the current bench. Flag single points of failure.
    7. middle-manager-scorecard. Say “Should I promote this person?” Score a person on 9 traits. Recommendation: promote, develop, or not yet.
    8. owner-dependency-audit. Say “What breaks if I disappear for 30 days?” Dependency audit across functions plus a decision-rights map.
    9. leadership-bench-builder. Say “Build my leadership bench.” Candidates, skill gaps, a 90-day development plan per person.
    10. doer-to-leader-90-day. Say “Give me a 90-day plan to step back.” A personalized 12-week transition plan, week by week.

    How to install it yourself

    Option A: plugin (recommended)

    /plugin marketplace add /path/to/leadership-kit
    /plugin install leadership-kit@profit-detective
    /leadership-kit:restoration-setup

    On Desktop and Cowork, type the same /plugin commands in the chat.

    Option B: personal skills (simplest)

    Copy each folder in skills/ into ~/.claude/skills/ (Windows: C:\Users\<you>\.claude\skills\). Then tell Claude “run restoration setup.”

    First run

    Run restoration-setup. About five minutes on your company and team. It saves company-profile.md. After that, every tool is tailored to your people and how you run jobs.

    Using it

    Just talk.

    • “My ops manager keeps escalating everything to me. Help me delegate it.” → delegation-1-3-1
    • “Score my lead tech for a crew-chief promotion.” → middle-manager-scorecard
    • “What breaks if I take two weeks off?” → owner-dependency-audit
    • “Build me a 90-day plan to get out of the truck.” → doer-to-leader-90-day

    The 1-3-1 handoff, in plain terms

    Someone brings you a problem. You do not solve it in the hallway. You send them back to write:

    1. One issue (the actual decision, not the whole week)
    2. Three options they can live with
    3. One recommendation, with why

    You decide. They own the work. That is how you stop being the bottleneck without abandoning the job.

    The 5 Ds, in plain terms

    Walk your company against Death, Divorce, Disease, Drugs, and Departure. For each, ask what breaks, who has the keys, and what you would shore up this quarter. The skill scores the exposure. You still make the calls.

    What the zip contains

    • .claude-plugin/ (plugin.json + marketplace.json)
    • skills/ (10 folders: setup plus the nine leadership skills)
    • README.md

    The Notion Leadership Toolkit is the fill-in worksheets. These skills run them conversationally. Coaching and operational assistant only. Not legal or HR advice.

    If you want the packaged install

    You can run this method from the outline. Buy Now is the zip delivered by email: plugin files, the ten skills, and setup so you install once and start talking. Same Square button at the top of this page.

    Related: Front door: Complete Restoration Operations Kit ($97). Stack: The Restoration.

  • Restoration Operations Kit — Claude Edition

    Restoration Operations Kit — Claude Edition

    Restoration Operations Kit — Claude Edition

    $197

    Delivered by email after checkout.

    Buy Now →

    Secure checkout via Square — all major cards accepted

    You can copy this method and do it yourself. Talk to your own Claude. Interview your own shop. Write your own SOPs and claims drafts. Buy Now is the packaged zip: eight skills, the plugin files, and the install so you do not have to wire it from scratch.

    This is the AI companion to the Complete Restoration Operations Kit. A restoration owner attaches it to their own Claude. It interviews them, writes a company profile, and then the other skills speak that business.

    What it is

    An 8-skill Claude plugin. Install it into Claude Code, the Claude Desktop app, or Cowork. A setup skill runs a five-minute interview, writes a company-profile.md, and every other skill reads it. SOPs, KPI targets, claims drafts, and onboarding plans come out in your voice, not a generic restoration voice.

    You need any Claude that supports Skills / Plugins. If you can chat with Claude and run a /command, you are good.

    The 8 skills

    1. restoration-setup. Say “Set up the kit.” Guided interview that customizes the whole kit. First run. The concierge.
    2. job-intake-assistant. Say “We just got a water call.” New-loss intake, water Cat/Class classification, scope plus safety, a paste-ready job summary.
    3. equipment-advisor. Say “How many air movers for this room?” Air-mover and dehu sizing, placement, and a monitoring plan.
    4. sop-generator. Say “Write an SOP for mold containment.” A tailored SOP in your company’s voice. Any of the 17 core SOPs, or a new one.
    5. claims-assistant. Say “Draft a follow-up to the adjuster.” Adjuster emails, supplement justifications, an aging-claims chase plan.
    6. kpi-coach. Say “Here are my numbers this month.” Your 12 KPIs computed and trended. The biggest profit leak named, with fixes.
    7. crew-onboarding-builder. Say “Onboard a new tech.” Role-based Week-1 / 30 / 60 / 90 plan plus an IICRC certification roadmap.
    8. iicrc-protocol-lookup. Say “What does S500 say about Cat 3 water?” Plain-English pointer to S500 / S520 / S700 / S540 plus PPE. It is a lookup assistant, not a substitute for the published standard. Defer to current IICRC text, local codes, and your certified judgment.

    How to install it yourself

    Option A: plugin (recommended)

    1. Save the restoration-kit folder anywhere on your computer.
    2. In Claude, run:
      /plugin marketplace add /path/to/restoration-kit
      /plugin install restoration-kit@profit-detective

      Replace the path with wherever you saved the folder. On Desktop and Cowork, type the same /plugin commands in the chat.

    3. Start setup:
      /restoration-kit:restoration-setup

    Option B: personal skills (simplest, no plugin)

    Copy each folder inside skills/ into your personal skills folder at ~/.claude/skills/. On Windows that is C:\Users\<you>\.claude\skills\. Then tell Claude: “run restoration setup.”

    First run

    Run restoration-setup first. It asks about your company for about five minutes. It saves a company-profile.md. Then it offers to customize each skill: generate your first SOPs, set KPI targets, draft a sample adjuster email.

    Keep that company-profile.md in the folder you work in. Every skill reads it so the answers sound like your shop.

    Using it day to day

    You do not need to memorize skill names. Just talk.

    • “We just got a fire call on Oak St” → intake
    • “Size the equipment for a 15×20 Class 3” → equipment
    • “Write our FNOL intake SOP” → SOP
    • “My gross margin slipped to 41%. What’s going on?” → KPI coach
    • “Draft a supplement justification for the Alvarez claim” → claims
    • “Build an onboarding plan for a new crew chief” → onboarding
    • “What PPE for Condition 3 mold?” → IICRC lookup

    Optional: put it on a routine. Ask Claude, “Schedule a weekly KPI review every Monday at 8am.” It walks you through a recurring run of the KPI coach.

    What the zip actually contains

    • .claude-plugin/plugin.json and marketplace.json
    • skills/ (the 8 skills)
    • README.md with the full install

    Outputs from each skill are formatted to paste into the matching Notion template in the Complete Restoration Operations Kit. The Notion side is the system of record (jobs, equipment, claims, KPIs). These skills help you fill and act on them.

    This is an operational assistant only. Not legal, insurance, or licensing advice.

    If you want the packaged install

    You can rebuild this from the outline above. Buy Now is the zip delivered by email after checkout: plugin files, the eight skills, and the README so you drop it in and run setup. Same Square button at the top of this page.

    Related: Companion to the Complete Restoration Operations Kit ($97). Stack: The Restoration.

  • WordPress SEO Skill Pack – Pro

    WordPress SEO Skill Pack – Pro

    WordPress SEO Skill Pack – Pro

    $79

    Delivered by email after checkout.

    Buy Now →

    Secure checkout via Square — all major cards accepted

    You can copy this method and run the full three-layer stack yourself. Buy Now is the 14 packaged Claude skill files so your own Claude can do it on your WordPress site.

    Pro is the middle tier of the WordPress SEO Skill Pack. $79. The live sales page lists 14 skills: everything in Starter, plus wp-aeo-refresh, wp-geo-refresh, wp-schema-inject, wp-taxonomy-fix, wp-interlink, wp-full-refresh, wp-content-pipeline, content-brief-builder, and content-quality-gate. That is the production sequence Tygart Media uses on a single post: SEO, then AEO, then GEO, then schema, then interlink.

    Install and connect

    Same requirements as Starter. Claude Pro / Max / Team. Self-hosted WordPress. Application Password. Drop the skill files into Claude Desktop (Cowork) or Claude Code. Say “connect to my WordPress site.” wp-connect tests /wp-json/wp/v2/users/me. Stop if that is not a 200.

    The sales page’s operator line for this tier: “full refresh post 123.” That trigger is wp-full-refresh. It is the orchestrator. Do not start there on a site you have never audited.

    The 14 skills, in the order you should actually use them

    Foundation (from Starter)

    • wp-connect. Authenticate. Gateway.
    • wp-post-fetch. Load one post with context=edit.
    • wp-site-audit. Inventory, orphans, thin posts, missing meta, schema gaps. Run first on a new site.
    • wp-clean-meta. Strip excerpt pollution before you write new meta.
    • wp-seo-refresh. Title (about 60 characters), meta (about 155 to 160), slug, H2/H3, keyword in the first 100 words.

    Taxonomy, before you interlink

    wp-taxonomy-fix has two modes: one post, or site-wide. Design 3 to 7 top-level categories. Each post gets 1 to 2 categories (never Uncategorized) and 5 to 10 tags (topic, technology, use case, audience, format). Create missing terms via the API, assign, then normalize duplicate tags. Toolbox lists this as a prerequisite for wp-interlink. If categories are a junk drawer, your link graph will be a junk drawer.

    The same skill can write two-layer descriptions on category and tag archives: a 140 to 160 character meta excerpt, then a 400 to 600 word hub body with internal links to the top posts in that cluster. PATCH /wp/v2/categories/{id} and /wp/v2/tags/{id} on the description field. Most themes print that above the post grid.

    The three-layer refresh

    wp-aeo-refresh. Direct-answer opening, question H2s, FAQ pairs, list-shaped answers, FAQPage schema. SiteBoost existing-post copy uses a 40 to 60 word definition box and 6 to 8 FAQs. The older publish skill used 3 to 5. Use the PAA list in front of you, not a fake number.

    wp-geo-refresh. Entity saturation, factual density, context richness, source attribution, topical breadth, semantic clarity. Schema it adds: richer Article metadata, entity markup, Speakable. The citing-sources article is the house rule: name the organization, link the primary source, sources list at the bottom, visible last-updated, dateModified in schema. No fabricated stats.

    wp-schema-inject. Detect the type the post actually is and inject JSON-LD. The schema injection sprint’s menu: FAQPage, Article, HowTo, Service, LocalBusiness, Speakable, BreadcrumbList. Validate with Google’s Rich Results Test. Fix failures. Do not leave plugin-bloated invalid markup in the body.

    wp-interlink. Hub and spoke, orphan resolution, contextual links. The Copilot / cluster articles on tygartmedia.com use 3 to 5 related posts in the same topical group, descriptive anchors. Do this after the post has a real topic and a real category, not before.

    wp-full-refresh. Runs SEO + AEO + GEO + schema + interlink in that sequence on one existing post. This is the “do everything to this post” skill. Use it when the audit already said the post is worth the pass.

    New content, not just refreshes

    content-brief-builder. Keyword research to a brief, before anyone writes. Feeds the pipeline. A brief that cannot name the query, the intent, the PAA list, and the internal-link targets is not a brief.

    wp-content-pipeline. Draft to live: write → SEO → AEO → GEO → schema → taxonomy → interlink → publish. Toolbox order. Same six-step human workflow as the New Article Publishing page, encoded as a skill chain.

    content-quality-gate. Pre-publish. Unsourced claims and fabricated numbers get flagged. Run this before any publish, batch or single. The operator guide’s failure mode is the same: fake density backfires when an AI system checks you.

    A Pro session on one site

    1. Connect. Audit. Clean polluted excerpts.
    2. Fix taxonomy on the posts you are about to touch (and on the hub category if it has no description).
    3. For each chosen existing post: wp-full-refresh, or the layers by hand in SEO → AEO → GEO → schema → interlink order.
    4. For a new article: brief → pipeline → quality gate → publish.
    5. IndexNow on every URL you created or updated. Confirm in Bing Webmaster Tools.
    6. Log before/after: title, meta, word count, FAQ count, schema types, internal links added.

    The operator guide’s weekly rhythm still applies if you are using Pro on a real site: Monday audit, Tuesday to Thursday execute, Friday verify. Pro is the toolkit. It is not a retainer.

    What Pro still does not include

    Agency adds three reference guides (SEO, AEO, GEO), wp-content-expand (deepen thin posts without overwriting), and wp-new-site-setup (client onboarding). If you are onboarding other people’s sites every week, that is the Agency door. If you want Will to run the posts instead of running skills, that is SiteBoost.

    If you want the packaged files

    You can run every layer above in the block editor with a checklist. Buy Now is the 14 .skill files delivered by email after checkout. Same Square button at the top. $79.

    Starter is the five-skill on-page subset if you only need connect / audit / SEO refresh. Agency is this stack plus onboarding and expansion.

    Related: WordPress SEO Skill Pack. Also WordPress SEO Skill Pack — Starter.

  • Owner Freedom Kit

    Owner Freedom Kit

    Owner Freedom Kit

    $397

    Delivered by email after checkout.

    Buy Now →

    Secure checkout via Square — all major cards accepted

    You can copy this method and do it yourself. Audit where the business depends on you. Build a bench. Run a 12-week plan to step back. Buy Now is the packaged bundle: five Notion tools plus the matching Claude skills, so you are not assembling the doer-to-leader system from blank pages.

    This is the premium tier of the Restoration Leadership Toolkit. For owners serious about getting out of the truck, and eventually building something they can sell. The full system: audit, bench, 90-day plan, succession stress test, and the 1-3-1 handoff.

    What’s in the kit

    1. Owner Dependency Audit
    2. Restoration Leadership Bench Builder
    3. 90-Day Doer-to-Leader Transition Plan
    4. 5 Ds Succession Risk Checklist
    5. 1-3-1 Delegation Worksheet

    The matching skills from the Leadership Claude Edition: owner-dependency-audit, leadership-bench-builder, doer-to-leader-90-day, succession-5ds-checklist, delegation-1-3-1.

    Run them in this order. The 90-day plan is the spine. The other four feed it.

    Week 0: name why you are stepping back

    Before Week 1, write three lines:

    • My #1 reason to step back (what I would do with the time)
    • The one person I am betting on as my first real manager
    • Start date / target Week-12 date

    Block 30-45 minutes every Friday. Do not skip ahead. Each phase sets up the next.

    Weeks 1-2: identify the bottlenecks

    Run the Owner Dependency Audit. Rate Low / Med / High across nine areas: sales, production, finance, customer-issue resolution, hiring, vendor relationships, estimating / project management, emergency response, decision rights. Scoring: Low = 1 (runs without you; a real backup has done it), Med = 2 (limps; backup needs you on call), High = 3 (stops cold). Total is 9-27.

    For each area write: what happens if you are gone 30 days, who the backup is today, and what would have to be true for this to be Low.

    Then fill a Decision-Rights Map. Starter rows: approve a job estimate over $25k; authorize overtime / call-in crew; issue a refund or credit; hire or fire; approve a vendor / sub payment; take an out-of-area or unusual job; sign a contract or insurance scope; pull a crew off one job for another; spend on new equipment; set or discount a price. Who decides today vs who should.

    End of the phase: a written top-3 bottleneck list, and the team knows the shift is coming. Tell them: “I’m working a 90-day plan to push decisions down. Expect me to hand more back to you.”

    For one full week, tally every interrupt for a decision. Sort into Delegate now / Delegate after training / Keep (truly owner-only).

    Weeks 3-4: install 1-3-1

    Stop being the answer key. The old way: “The dehu on Maple St died. What do you want me to do?” You just took back the problem, the thinking, and the decision.

    The 1-3-1 way:

    • 1 issue. The fork in the road, one or two sentences. Not the whole story.
    • 3 real options. Each with pros, cons, and rough cost or effort. “Do nothing” can be one when it is honest.
    • 1 recommendation. The option they would pick if it were their call, and why in one line.
    • A default. What they will do if they do not hear back by a deadline, so the job does not stall.

    When someone brings a raw problem, ask: “What are your three options, and which do you recommend?” Then wait. Run at least five real 1-3-1 conversations this phase. Approve the recommendation whenever it is reasonable. Note who takes to it. That is a signal for your manager pick.

    Phase done when at least one person is bringing 1-3-1s without being reminded.

    Weeks 5-6: write decision rights

    List the 10-15 recurring decisions (refunds, equipment, scheduling, scope changes, hiring, pricing exceptions). For each: a dollar or scope threshold people can decide under without asking you, and who owns it when you are not in the room. Walk the team through it: “Under this line, you don’t need me. Decide and tell me after.”

    Hand off one decision completely this phase. Do not take it back.

    Weeks 7-8: develop one manager

    Open the Bench Builder. One row per key function. Fields: Role, current owner, future-leader candidate, backup depth (None / Thin / Solid), key skill gaps, 90-day development action (observable: shadow X, own Y file end-to-end, run Monday huddle), delegation plan, accountability rhythm (Weekly / Biweekly / Monthly), status (Identified / Developing / Ready). A blank candidate is itself a finding.

    Go deep on ONE person. A single real manager beats five people you are “keeping an eye on.” Have the conversation: “I want to grow you into running X.” Hand them one area end-to-end. Set a weekly 30-minute 1-on-1 and protect it. Let them make a real decision. Coach the outcome instead of grading it.

    Weeks 9-10: accountability rhythm

    Stand up a weekly 15-minute huddle with a fixed agenda: numbers, jobs at risk, who needs what. Pick 3-5 numbers the team reviews every week (jobs in WIP, days-to-dry, AR, callbacks, leads). Someone other than you owns each number. Have your developing manager run the huddle at least once while you sit in.

    Hold one real accountability conversation this phase. Issue, behavior that needs to change, what has already been allowed, the expectation, the consequence or support, what success looks like in 30 days. About the work, not the person.

    Weeks 11-12: review and repeat

    Re-run the Dependency Audit and compare to Week 1. Take a planned half-day fully off and note what broke. That is the next bottleneck. List what got delegated vs what bounced back, and why. Give the developing manager direct feedback. Raise one decision-rights threshold. Duplicate the 90-day page and start the next cycle.

    Success at 90 days: a full day off without the phone melting; the team brings 1-3-1s; a written decision-rights list; one person owns one area end-to-end; a huddle someone else can run; a lower dependency score; next quarter’s target already named.

    Run the 5 Ds while you are in it

    Succession is a what-if-tomorrow problem, not a retirement problem. Check a box only if it is true and current today. The five:

    1. Death. Will, funded buy-sell, key-person life, second check-signer, someone who can legally bind the company, a recoverable password place, a named person who can run production 30+ days.
    2. Divorce. Separate vs marital property actually confirmed, commingling cleaned up, a valuation method in writing, operating cash structured so a personal dispute cannot freeze payroll.
    3. Disease. Someone has actually run production on a vacation test. Backup estimator. Payroll / AP / AR without your hands. Disability and business-overhead coverage. A one-page interim chain-of-command.
    4. Drugs / dependency. Dual approval over a dollar threshold. A second set of eyes on the books. No single point of failure, including you. A trusted advisor allowed to tell you the truth.
    5. Departure / disaster. Tribal knowledge written down. Relationships not owned by one person. Off-site backups you have test-restored. A continuity plan for your own shop. Backup vendor / equipment list.

    45 boxes. Count the blanks. 0-6 resilient; 7-15 moderate; 16-27 high; 28+ you are the company. Pick the three blank boxes that would hurt most if the D hit tomorrow. Name an owner and a date. This is an awareness tool, not legal, financial, or insurance advice. Use it to walk into the attorney, agent, and CPA prepared.

    If you want the packaged kit

    You can run this from the outline above. Buy Now is the bundle delivered by email after checkout: the five Notion pages (duplicate each so the master stays clean), plus the matching Claude skills if you want the interviews walked. Same Square button at the top of this page.

    Coaching and operational tools only. Not legal or HR advice.

  • Operations Kit — AI Edition

    Operations Kit — AI Edition

    Operations Kit — AI Edition

    $397

    Delivered by email after checkout.

    Buy Now →

    Secure checkout via Square — all major cards accepted

    You can copy this method and do it yourself. Talk to your own Claude. Interview your own shop. Write your own SOPs and claims drafts. Buy Now is the packaged zip: eight skills, the plugin files, and the install so you do not have to wire it from scratch.

    This is the AI companion to the Complete Restoration Operations Kit. A restoration owner attaches it to their own Claude. It interviews them, writes a company profile, and then the other skills speak that business.

    What it is

    An 8-skill Claude plugin. Install it into Claude Code, the Claude Desktop app, or Cowork. A setup skill runs a five-minute interview, writes a company-profile.md, and every other skill reads it. SOPs, KPI targets, claims drafts, and onboarding plans come out in your voice, not a generic restoration voice.

    You need any Claude that supports Skills / Plugins. If you can chat with Claude and run a /command, you are good.

    The 8 skills

    1. restoration-setup. Say “Set up the kit.” Guided interview that customizes the whole kit. First run. The concierge.
    2. job-intake-assistant. Say “We just got a water call.” New-loss intake, water Cat/Class classification, scope plus safety, a paste-ready job summary.
    3. equipment-advisor. Say “How many air movers for this room?” Air-mover and dehu sizing, placement, and a monitoring plan.
    4. sop-generator. Say “Write an SOP for mold containment.” A tailored SOP in your company’s voice. Any of the 17 core SOPs, or a new one.
    5. claims-assistant. Say “Draft a follow-up to the adjuster.” Adjuster emails, supplement justifications, an aging-claims chase plan.
    6. kpi-coach. Say “Here are my numbers this month.” Your 12 KPIs computed and trended. The biggest profit leak named, with fixes.
    7. crew-onboarding-builder. Say “Onboard a new tech.” Role-based Week-1 / 30 / 60 / 90 plan plus an IICRC certification roadmap.
    8. iicrc-protocol-lookup. Say “What does S500 say about Cat 3 water?” Plain-English pointer to S500 / S520 / S700 / S540 plus PPE. It is a lookup assistant, not a substitute for the published standard. Defer to current IICRC text, local codes, and your certified judgment.

    How to install it yourself

    Option A: plugin (recommended)

    1. Save the restoration-kit folder anywhere on your computer.
    2. In Claude, run:
      /plugin marketplace add /path/to/restoration-kit
      /plugin install restoration-kit@profit-detective

      Replace the path with wherever you saved the folder. On Desktop and Cowork, type the same /plugin commands in the chat.

    3. Start setup:
      /restoration-kit:restoration-setup

    Option B: personal skills (simplest, no plugin)

    Copy each folder inside skills/ into your personal skills folder at ~/.claude/skills/. On Windows that is C:\Users\<you>\.claude\skills\. Then tell Claude: “run restoration setup.”

    First run

    Run restoration-setup first. It asks about your company for about five minutes. It saves a company-profile.md. Then it offers to customize each skill: generate your first SOPs, set KPI targets, draft a sample adjuster email.

    Keep that company-profile.md in the folder you work in. Every skill reads it so the answers sound like your shop.

    Using it day to day

    You do not need to memorize skill names. Just talk.

    • “We just got a fire call on Oak St” → intake
    • “Size the equipment for a 15×20 Class 3” → equipment
    • “Write our FNOL intake SOP” → SOP
    • “My gross margin slipped to 41%. What’s going on?” → KPI coach
    • “Draft a supplement justification for the Alvarez claim” → claims
    • “Build an onboarding plan for a new crew chief” → onboarding
    • “What PPE for Condition 3 mold?” → IICRC lookup

    Optional: put it on a routine. Ask Claude, “Schedule a weekly KPI review every Monday at 8am.” It walks you through a recurring run of the KPI coach.

    What the 12 KPIs are

    When you feed the KPI coach real numbers, these are the twelve the kit is built around:

    • Revenue, Gross Margin %, Net Profit %, Days Sales Outstanding, Average Job Size
    • Lead-to-Job Conversion %, Jobs Sold
    • Average Days to Dry
    • Labor Efficiency %, Equipment Utilization %
    • Rework / Callback %, Customer Satisfaction (NPS)

    Starting targets in the kit: gross margin ≥ 45%, net ≥ 12%, DSO ≤ 45 days, conversion ≥ 35%, days to dry ≤ 3.5, labor efficiency ≥ 70%, equipment utilization ≥ 60%, callbacks ≤ 3%, NPS ≥ 70. Use them as a case file, then set yours.

    What the zip actually contains

    • .claude-plugin/plugin.json and marketplace.json
    • skills/ (the 8 skills)
    • README.md with the full install

    Outputs from each skill are formatted to paste into the matching Notion template in the Complete Restoration Operations Kit. The Notion side is the system of record (jobs, equipment, claims, KPIs). These skills help you fill and act on them.

    This is an operational assistant only. Not legal, insurance, or licensing advice.

    If you want the packaged install

    You can rebuild this from the outline above. Buy Now is the zip delivered by email after checkout: plugin files, the eight skills, and the README so you drop it in and run setup. Same Square button at the top of this page.

  • Leadership Toolkit — AI Edition

    Leadership Toolkit — AI Edition

    Leadership Toolkit — AI Edition

    $297

    Delivered by email after checkout.

    Buy Now →

    Secure checkout via Square — all major cards accepted

    You can copy this method and do it yourself. Talk to your own Claude. Interview your own shop. Score your own bench. Write your own 90-day plan to get out of the truck. Buy Now is the packaged zip: ten skill folders, the plugin files, and the install so you do not have to wire the coaching loop from a blank chat.

    This is the AI Edition of the Restoration Leadership Toolkit. A restoration owner attaches it to their own Claude. Setup interviews them. Then nine leadership skills coach from doer to leader, using their team, their roles, and their pain points. The Notion worksheets are the fill-in half. These skills run them conversationally.

    What it is

    A 9-skill Claude plugin plus a shared setup skill. Install into Claude Code, the Claude Desktop app, or Cowork. Setup writes a company-profile.md. Every leadership skill reads it. If you already ran setup from the Operations Kit, it reuses the same profile. One profile powers both.

    You need any Claude that supports Skills / Plugins. If you can chat with Claude and run a /command, you are good.

    The 10 skills

    1. restoration-setup. Say “Set up the kit.” Guided interview. First run. The concierge. Shared with the Ops kit.
    2. delegation-1-3-1. Say “Help me delegate this.” Convert an escalated question into one issue, three options, one recommendation. That is the handoff.
    3. owner-bottleneck-assessment. Say “Where am I the bottleneck?” A scored self-assessment. Names the top places the company still depends on you.
    4. succession-5ds-checklist. Say “Am I exposed if something happens to me?” Death, Divorce, Disease, Drugs, Departure. Your exposure, plus what to shore up.
    5. accountability-planner. Say “I have a hard conversation to plan.” The issue, the change, the expectation, the consequence. Outputs a script plus a 30-day follow-up.
    6. leadership-readiness-checklist. Say “Is my team ready to lead?” Assess the current bench. Flag single points of failure.
    7. middle-manager-scorecard. Say “Should I promote this person?” Score a person on 9 traits. Recommendation: promote, develop first, or not yet.
    8. owner-dependency-audit. Say “What breaks if I disappear for 30 days?” Dependency across functions plus a decision-rights map.
    9. leadership-bench-builder. Say “Build my leadership bench.” Candidates, skill gaps, a 90-day development plan per person.
    10. doer-to-leader-90-day. Say “Give me a 90-day plan to step back.” A personalized 12-week transition plan, week by week.

    How to install it yourself

    Option A: plugin (recommended)

    1. Save the leadership-kit folder anywhere on your computer.
    2. In Claude, run:
      /plugin marketplace add /path/to/leadership-kit
      /plugin install leadership-kit@profit-detective

      Replace the path with wherever you saved the folder. On Desktop and Cowork, type the same /plugin commands in the chat.

    3. Start setup:
      /leadership-kit:restoration-setup

    Option B: personal skills (simplest, no plugin)

    Copy each folder inside skills/ into your personal skills folder at ~/.claude/skills/. On Windows that is C:\\Users\\<you>\\.claude\\skills\\. Then tell Claude: “run restoration setup.”

    First run

    Run restoration-setup first. About five minutes on your company and team. Company name, markets, services (water, fire, mold, contents, reconstruction), size, key roles, who answers the phone, carriers, how you run a job, and the biggest pain points. It saves company-profile.md. Then every tool is tailored to your people and how you run jobs.

    Keep that file in the folder you work in. You can re-run setup anytime to update it. Nothing leaves your computer.

    Using it day to day

    You do not need to memorize skill names. Just talk.

    • “My ops manager keeps escalating everything to me. Help me delegate it.” → delegation-1-3-1
    • “Where am I still the bottleneck?” → owner-bottleneck-assessment
    • “Score my lead tech for a crew-chief promotion.” → middle-manager-scorecard
    • “Is my team ready to lead?” → leadership-readiness-checklist
    • “I have a hard conversation to plan with my PM.” → accountability-planner
    • “What breaks if I take two weeks off?” → owner-dependency-audit
    • “Am I exposed if something happens to me?” → succession-5ds-checklist
    • “Build my leadership bench.” → leadership-bench-builder
    • “Build me a 90-day plan to get out of the truck.” → doer-to-leader-90-day

    Run the skills in this order

    Same spine as the 90-day plan. Do not skip ahead.

    1. Setup, then the bottleneck assessment and the dependency audit. Name the top 3 places the company still runs through you.
    2. delegation-1-3-1 on the next five escalations. One issue, three options, one recommendation, a default if you do not answer by a deadline.
    3. Readiness checklist. Six sections. Red / yellow / green. Name the next-leader candidates.
    4. Scorecard on the one person you are betting on. Nine traits, 1-5. Promote about 37-45. Develop first about 27-36. Not yet 26 or below.
    5. Bench builder. One row per function. Go deep on that one person. One observable 90-day action.
    6. Accountability planner for the one hard talk this phase. Script plus a 30-day follow-up.
    7. doer-to-leader-90-day to date the six two-week phases. Then 5 Ds as the what-if-tomorrow check.

    The 1-3-1 handoff, in plain terms

    Someone brings you a problem. You do not solve it in the hallway. You send them back to write one issue (the actual decision, not the whole week), three options they can live with, and one recommendation with why. You decide. They own the work. That is how you stop being the bottleneck without abandoning the job.

    What the zip actually contains

    • .claude-plugin/plugin.json and marketplace.json
    • skills/ (10 folders: setup plus the nine leadership skills)
    • README.md with the full install

    Outputs from each skill are formatted to paste into the matching Notion template in the Restoration Leadership Toolkit. The Notion side is the system of record. These skills help you fill and act on them.

    This is a coaching and operational assistant only. Not legal or HR advice.

    If you want the packaged install

    You can rebuild this from the outline above. Buy Now is the zip delivered by email after checkout: plugin files, the ten skills, and the README so you drop it in and run setup. Same Square button at the top of this page.