Metricool’s analytics are more useful than most social media managers give them credit for — but only if you know which metrics to look at and what questions to ask of the data. Most people open the analytics dashboard, look at follower counts, feel vaguely satisfied or vaguely disappointed, and close it. That’s not using analytics. Here’s what actually matters.
The Metrics That Actually Matter
Engagement rate, not raw engagement. A post with 100 likes on an account with 500 followers is performing better than a post with 500 likes on an account with 50,000 followers. Engagement rate — likes, comments, and shares divided by reach or follower count — is the metric that tells you whether content is resonating. Raw like counts are a vanity metric that scales with account size. Engagement rate is what you’re actually trying to move.
Reach, not impressions. Reach is how many unique accounts saw your content. Impressions is how many times your content was displayed, including multiple views by the same account. For understanding content distribution, reach is the more meaningful number. High impressions with low reach means your existing followers are seeing your content multiple times — useful to know, but not the growth signal reach provides.
Follower growth rate, not follower count. How fast you’re adding followers relative to your current base matters more than the absolute number. An account growing at 3% per month is doing well at any size. An account stuck flat at 10,000 followers for six months is stagnant regardless of whether 10,000 feels like a big number.
Best posting times. Metricool calculates optimal posting windows based on when your audience is actually active. These are account-specific, not generic industry recommendations. Use them, then check whether your performance data confirms them — most of the time they’re accurate, occasionally your specific audience skews from the algorithm’s calculation.
How to Run a Monthly Analytics Review
A useful monthly analytics review takes thirty minutes and answers four questions: What content type performed best this month? What posting times correlated with the highest engagement? Is follower growth trending up, flat, or down? What’s different about the top three posts this month compared to the bottom three?
In Metricool, run this review by setting the date range to the previous month, sorting posts by engagement rate (highest to lowest), and comparing the top performers to the bottom performers. Look for patterns: image vs video, caption length, time of day, topic type. Those patterns inform what to do more of next month.
Competitor Analysis
On Advanced plan tiers, Metricool lets you add competitor accounts and track their follower growth and posting frequency alongside your own metrics. This feature is underused and genuinely valuable for two reasons.
First, it provides context for your own performance. Growing at 2% per month feels different if competitors in your space are growing at 5% versus growing at 0.5%. Context changes what the number means. Second, tracking competitor posting frequency tells you how much content volume you need to stay competitive in your space — if competitors are posting daily and you’re posting twice a week, you know there’s a frequency gap to close.
Google Business Profile Analytics
Metricool’s GBP analytics are worth reviewing separately from social analytics — the metrics are different and the insights serve a different purpose. GBP analytics show how many people found your business listing through Google Search and Maps, how many viewed your photos, how many requested directions, and how many clicked your website link. These are local search visibility metrics, not social engagement metrics. For local businesses, improving GBP post frequency and photo updates often produces more meaningful business impact than improving Instagram engagement rate.
Exporting Analytics for Client Reporting
On Advanced plan tiers, Metricool supports analytics export for client reporting. Export a date range’s worth of performance data as a PDF or CSV from the Analytics section. The PDF export is formatted well enough for client delivery without significant cleanup. For agencies billing clients on social media management, this export feature eliminates the manual report-building step that eats time at the end of every month.
We set up and run Metricool for multi-brand social media operations — the pipeline, the scheduling system, and the analytics workflow.
Tygart Media manages social scheduling across multiple brands using Metricool daily. We know what the tool actually does and what it doesn’t.
Frequently Asked Questions
What is a good engagement rate on social media?
Engagement rates vary significantly by platform and account size. On Instagram, rates above 3% are generally considered good for accounts with over 10,000 followers; smaller accounts often see higher rates because their audiences are more tightly connected. LinkedIn engagement rates are typically lower (1-2% is respectable) because the platform’s algorithm distributes content differently. Facebook organic reach has compressed significantly — engagement rates of 1-2% are common for business pages. Rather than benchmarking against generic industry numbers, track your own trend — improving your own engagement rate month over month is the relevant goal.
How far back does Metricool’s analytics data go?
Metricool can pull historical data for connected accounts going back varying lengths depending on the platform’s API limitations. For most platforms, you can access at least three to six months of historical data after connecting the account. Some platforms (particularly older Twitter/X data) have more limited historical access through the API.
Can Metricool track website traffic from social media?
Metricool’s analytics are social-platform-native — they show engagement, reach, and follower data from each social platform’s API. For tracking website traffic from social media, you need a web analytics tool (Google Analytics, Plausible, etc.) with UTM parameters on your social links. Metricool doesn’t directly integrate with website analytics tools, though some plans include basic link tracking features.
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